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Terms & Conditions for Your caca88 Account

These Terms & Conditions govern your use of caca88 and apply to every account opened on caca88.app, where access is permitted under local Malaysian law.

Applies to all accounts on caca88.appGoverned by local Malaysian lawCovers Touch 'n Go, GrabPay, Boost dan FPXUpdated terms posted on this pageContact support for any clause queries

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How These Terms Apply to Your Account

caca88 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Your use of caca88 is subject to the laws and regulations applicable in your jurisdiction. Access to certain features — including deposits via Touch 'n Go, GrabPay, Boost dan FPX — is available only where local law permits. We reserve the right to restrict or suspend

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accounts where activity falls outside permitted regions or violates any clause of these Terms. Any dispute arising from your use of caca88 will first be handled through our internal resolution process before any external escalation. We may update these Terms at any time; the revised version
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will be posted at caca88.app/terms-conditions/ and takes effect immediately upon publication. Continued use of the platform after an update constitutes your acceptance of the revised Terms. If you disagree with any change, you must stop using the platform and contact our support team to close your
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account.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HUBUNGI KAMI SEKARANG

Reach Us About Any Term or Clause

If any section of these Terms is unclear or you believe your account has been affected by a clause you did not expect, our support team is reachable around the clock. Whether you are in Petaling Jaya or anywhere else in Malaysia, you can contact us through the channels below to request clarification, submit a formal query, or ask us to walk you through a specific condition.

Team online

Live Chat

Start a live chat session directly on caca88.app. Our agents are available at all hours to answer clause-specific questions and help resolve account-related Terms queries in real time.

Email Support

Send a detailed written query to our support email. We aim to respond within 24 hours and will reference the exact clause number or section relevant to your concern.

Reach our Terms support line via WhatsApp for a faster response on straightforward questions about account eligibility, payment conditions or access restrictions under these Terms.

AKAUN DAN KESELAMATAN DATA

How We Protect and Manage Your Account

Your account security and data handling sit at the centre of how we operate caca88. Each item below describes a concrete practice we follow consistently to keep your account and personal data…

Data Retention Policy

We retain your account data only for as long as required by applicable Malaysian regulations or to resolve open disputes. Once the retention period lapses, your personal records are securely deleted from our systems.

Cookie Usage

caca88 uses session and analytics cookies strictly to maintain your login state and improve page performance. You can manage or withdraw cookie consent at any time via the cookie settings panel on caca88.app.

Account Security

Every account is protected with encrypted login credentials and two-factor authentication options. We never store plain-text passwords and flag unusual login attempts for immediate manual review by our security team.

Withdrawal Verification

Before any withdrawal is processed — whether to Touch 'n Go, GrabPay, Boost or FPX — our compliance team verifies account identity and payment method ownership to prevent unauthorised transfers.

Requesting Data Changes

You may request a correction, export or deletion of your personal data at any time by contacting support via live chat or email. We aim to process all valid data requests within seven business days.

Who Handles Your Data

Only authorised caca88 personnel and vetted third-party payment processors — those facilitating Touch 'n Go, GrabPay, Boost dan FPX transactions — have access to your account data, under strict confidentiality agreements.

Frequently Asked Questions on These Terms

These questions cover the points our account holders ask about most often when reading through the Terms & Conditions. Each answer reflects the current policy as published on caca88.app and is specific to accounts held under Malaysian jurisdiction.

These Terms take effect the moment you complete account registration on caca88.app. By proceeding past the registration screen, you confirm you have read and accepted every clause in the current version of these Terms.

We post all updates to caca88.app/terms-conditions/ and note the revision date at the top of the page. We aim to notify you via email where a change materially affects your account rights, though continued use constitutes acceptance regardless.

A breach may result in temporary suspension or permanent closure of your account, depending on severity. We will contact you at the registered email address before taking action, except where the breach involves fraud or prohibited activity.

Yes. All payment activity on caca88 — including Touch 'n Go, GrabPay, Boost dan FPX deposits and withdrawals — is governed by these Terms. Payment processor terms from those providers also apply alongside ours.

Contact our support team via live chat or email with a written data request. We will verify your identity, then process your export or deletion request within seven business days in line with our data retention policy.

Your account is governed by the laws applicable in your local jurisdiction. Access to the platform and its features is available only where local Malaysian law permits, and any disputes are handled under that legal framework first.

Submit a written dispute through our email support channel, referencing the specific clause you believe was applied incorrectly. Our compliance team will review and respond within five business days with a formal written outcome.

Terms & Conditions for Your caca88 Account

Reach Us About Any Term or Clause

Live Chat

Email Support

WhatsApp

How We Protect and Manage Your Account

Data Retention Policy

Cookie Usage

Account Security

Withdrawal Verification

Requesting Data Changes

Who Handles Your Data

Frequently Asked Questions on These Terms

01 When do these Terms & Conditions take effect on my account?

02 Can caca88 change the Terms without notifying me directly?

03 What happens to my account if I breach a clause in these Terms?

04 Do these Terms cover my Touch 'n Go and GrabPay transactions?

05 How do I request a copy or deletion of my personal data?

06 Which jurisdiction's law governs my caca88 account?

07 How do I formally dispute a decision made under these Terms?

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